External hard drives fail just like internal hard drives. The spinning disks inside the enclosure have the same failure rates as the drives that are inside computers.
I have a “no data no charge” policy and two flat rates for External Hard Drive data recovery. Most recovery projects fall under my $500 recovery service. If a part from inside the hard drive itself requires replacement in the drive (this is known as a “clean room recovery”), the price is $850.
We offer RAID recoveries and charge on a per drive basis. The charge is a per drive charge, so if you have a 4 drive RAID 5 and have a failure, you would pay 4 x $200, even if all other drives are fine except for the 2 that have failed. This is due to the amount of work involved in re-striping the RAID and recovering the data.
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